What should I do if the screen click of opporeno5 fails?

If you are using an OPPO/ One Plus mobile phone, when your mobile phone has abnormal screen touch phenomena such as screen failure and touch screen failure, it is suggested that you investigate the software settings, use environment and other aspects.

First, check applications and systems.

1, trying to restart the phone, it may be that the three-party application has a hidden layer at the top;

2. If this abnormality occurs when using a specific APP, you can try to update the version of the app or try to reinstall and clear the data of the app;

3. There may be compatibility problems with some non-native software of the mobile phone, so it is recommended to uninstall and observe;

4. If the screen is not working when playing the game, you can quit the game and operate in this position. If the screen returns to normal, it is a game software problem. I suggest you give feedback to the game customer service.

5. If necessary, it is recommended to back up mobile phone data (phone number, SMS, installation software, photos, etc.). ) and restore the phone factory settings.

Second, avoid external influences such as dirty screen, liquid and static electricity.

1. If the screen of the mobile phone is wet or there is liquid or water, please try to clean the screen and keep it clean before touching it to see if it can return to normal.

2. If there is a third-party film, it is recommended to remove the film and test whether it is normal;

3. Rubbing the mobile phone in your pocket will generate static electricity, which may lead to touch failure. Turn off the phone and let it stand for a period of time to eliminate the influence of static electricity;

4. If you use a non-original charger when charging, please replace the original charger of the mobile phone;

5. If the mobile phone is damaged by external force (collision, water ingress, etc.), the touch screen fails. ), you can take the phone to the official service center of OPPO for processing.

If none of the above methods can solve your problem, it may be the screen hardware problem. Please bring the purchase invoice, warranty card and mobile phone to the nearest OPPO customer service center for testing and processing.