Why don't you send a text message when you exchange points for phone bills?

1. According to the information provided by you, if you don't receive a text message after using points to exchange phone bills, it is not excluded that it is caused by the following circumstances:

1 When redeeming points for prepaid cards, you need to use the password of the prepaid card for self-recharge. Before recharging, the phone bill will not be automatically received. If you haven't received the relevant information of the prepaid card issued by the system when redeeming the points, you can click integral mall > My Account > to make an order inquiry, which can display your redemption time, prepaid card number, password, activation period, recharge status of the card, etc. In the order details.

2 points directly change the phone bill, and the phone bill has not arrived. Payment failure due to busy system is not excluded. Usually, the points deducted from payment failure will be returned to the original mobile payment account within 48 hours.

2. If this is not the case, please contact Unicom's manual customer service for details. The actual situation is subject to local policies.

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