Why can't I get messages from home in America?

If the number you use can't receive short messages in the United States, it is not excluded that your number is caused by the following circumstances:

1, which has not been used for roaming in Hong Kong, Macao and Taiwan and international roaming. You can try it after applying for roaming in Hong Kong, Macao and Taiwan and international roaming.

2. The number is in an abnormal state, such as full stop due to arrears, shutdown, number protection, etc. You can start it for a fee, or you can try it after applying for a re-offer.

3. The SMS box is full, and some information can be deleted;

4, mobile phone hardware problems, you can change the machine or change the card for testing;

5. If the local network and signal are abnormal, try to receive them in other places.

Otherwise, when roaming in Hong Kong, Macao and Taiwan or roaming internationally, you can call our international customer service hotline+8618610010 with your mobile phone for consultation (you can call it in all places where international roaming is enabled).