Ceramic tile sales telephone invite customers to negotiate, to be detailed, high score!

Sales secret 1: Let the customer say yes, and don't give the customer a chance to refuse.

You can mention your product in the first phone call, but don't ask the customer if he needs your product, because the customer is very wary of you in the first phone call. As long as you ask him if he wants it, he will probably answer no at once and then hang up. You can ask customers some questions with positive answers, and the salesman will ask me: has Internet e-commerce developed rapidly in recent years? Of course my answer is yes, that's all.

Sales tip 2: At the end of the call, you must find a reason for your next call so that the next call can go smoothly. Every time you increase communication, the chances of closing a deal will increase.

Sales tip 3: When leaving the customer's mobile phone number, make sure that the other party has a record, so that if the customer really needs it, it can ensure a smooth contact with you.

After the salesperson left me her phone number, let me quote her phone number again. Most people just write it down casually or perfunctory. When she asks, the customer must remember the number.

Tile shopping guide sales skills:

First of all, let's start with the basic quality of a shopping guide. What qualities should an excellent shopping guide have? First of all, you should be confident. A confident person can do every job well. Secondly, you should have good observation and judgment ability, expression ability, social ability, self-control, adaptability and learning ability. These are all manifestations of personal ability. With these abilities, you can become an excellent ceramic tile shopping guide in a short time.

Secondly, being familiar with the knowledge of ceramic tiles is also an essential skill for sales promotion, and a warm and friendly attitude can often better improve sales performance; Communicate the information of the product you want to recommend to the consumer through publicity, so that the product can establish a good image in his mind. Then through your explanation of the product, gradually attract the customer's attention to the product, as long as he is interested, he will ask you questions, so you are half successful.

If you think there is nothing good just because you are a ceramic tile shopping guide, then you are wrong. Sometimes happiness comes so suddenly, perhaps because a small tile, through your guidance, will trigger a series of products. Buying tiles is definitely indispensable, and then promoting the types of tiles may have unexpected gains.

Conclusion: Shopping guide is a job to promote transaction completion through communication. Therefore, the rational use of language skills can often make the transaction bigger. In addition, observation ability is also more important. It is important to observe what types of interests and uses customers are interested in. Talk naturally during the conversation and avoid talking about sensitive topics with customers. Ceramic tile shopping guide brings benefits to shopping guides and convenience to customers.