What should I do if I need to verify the phone number when charging the phone bill in Taobao?

If the mobile phone with Taobao account is in a normal state, it can make calls or receive short messages normally, but it has been unable to receive verification code short messages sent by Taobao.

1. Please confirm again whether you clicked the button to get the verification code for free and resend it after 60 seconds.

2. If you still haven't received the verification message, this situation may be caused by an abnormal communication network. Please try the operation again later, or restart your phone and try again. If you still can't receive the verification code, please check whether the mobile phone has SMS interception settings or contact the communication operator to check the SMS sending situation, and try to replace the sim card with another mobile phone.