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Why can't Huawei mate8 receive MMS?

1, I suggest you reset APN settings.

EMUI5。 X and below: Settings > More > Mobile Network > Access Point Name (APN) >; Menu > reset to default setting EMUI8. x/9.0:Settings >; Wireless and Mobile Networks >: Mobile Networks > Access Point Name (APN) >; Menu > reset to default settings, reset to default APN.

Please change another SIM card to see if it can be solved. If it can still be used normally after replacement, it may be that the operator has made restrictions. I suggest you consult the operator to understand the situation.

3. Insert your SIM card into other mobile phones for comparison test to see if other mobile phones can send and receive MMS normally.

4. Please restart your phone or tablet. If it still doesn't work, please try to upgrade the system software or back up the data to restore the factory settings.

5. If all the above operations fail, please back up the materials and bring the purchase voucher to the attached Huawei Customer Service Center for testing.