How to learn how to work in the petition information system

First, you must have a serious and responsible work attitude. All power in the People's Republic of China belongs to the people, and safeguarding the interests of the masses is the best embodiment of practicing the Scientific Outlook on Development. When people come to the National People's Congress to petition, we should warmly receive them, and at the same time, we should respond patiently and solidly to petitions that fall within the scope of our work, and do not be careless, delay, or shirk; we should also respond to petitions that are not within the scope of our work. When dealing with cases, we must explain the reasons and let the masses have a way to appeal; for some unreasonable demands made by the masses, we must do a patient and meticulous job of persuading, dispelling doubts and confusion, doing a good job in ideological work, understanding them with reason, and moving them with emotion. . We petition workers of the National People's Congress should always establish the concept that the interests of the masses are no small matter, take the petitioners' matters at heart, hold them in our hands, and provide timely help.

The second is to have excellent professional knowledge. The petition work of grassroots people's congresses has a relatively wide reception area, such as law-related lawsuits, administrative law enforcement, rural grassroots, enterprise restructuring, etc. The problems reported by the people who come to the people's congresses to petition involve all aspects, which requires the cadres of the people's congress to petition. Have high political and professional qualities, master appropriate policy and legal knowledge, and have a broad range of knowledge. Therefore, we must adopt a variety of methods to strengthen the study of relevant laws, regulations and business knowledge, and effectively improve our own thinking, theory and business quality. At the same time, we must have certain analytical and judgment capabilities, and closely focus on the overall situation of county economic work, understand the subtleties, and promote the overall situation. On the other hand, we should learn about issues with indicative tendencies from individual petition cases, provide basis and reference for the Standing Committee to carry out deliberation and supervision, and give full play to the positive role of NPC petitions in promoting scientific development and promoting social harmony.

The third is to have certain grassroots work experience. In the process of rapid and rapid development of today's society, various contradictions and problems have arisen. Petitions and collective petitions by grassroots people have increased, accounting for more than half of the total number of petitions at the grassroots level. Grassroots agencies directly face the masses and coordinate the work of cadres and the masses. Relations and mediating conflicts among the masses are the most basic skills that grassroots cadres should have. Most of our interviewees come from the grassroots masses. This requires our NPC petition cadres to have this kind of work experience and ability and be able to communicate with the masses. Become one, go deep among the masses, listen to the voices of the masses, understand their sufferings, solve their difficulties, understand their ideas, understand their difficulties, find ways to solve their reasonable demands, and then resolve conflicts.

The fourth is to conduct in-depth actual investigation and understanding. As the saying goes, listening only makes you secret, and listening both makes you clear. When the masses come to our National People’s Congress to petition, most of what we hear is one-sided words. While attaching great importance to the demands of the masses, we must also go deep into the grassroots, the masses, and the scene, conduct open and covert visits, understand and study from all sides. Analyze, obtain first-hand information, and make a comprehensive and objective judgment on the essence of the conflict, which is conducive to the objective and fair handling of the case.