Samsung note3 mobile phone seems to be infected with a virus, sometimes it takes several hours to receive other people's information, and sometimes it will be automatically sent to 10086.

According to your description, I suggest you try the following methods:

1. Restart the phone.

2. Test after uninstalling security guards or third-party SMS software.

3. Back up mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore the factory settings.

If the problem still exists through the above methods, please send the equipment to Samsung Service Center, and the engineer will check the machine and deal with it. Please visit the address of a specific service center:

. Samsung . com/support/service locations . ASP

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