I refused the express delivery. When will I return it?

1. If the express delivery is rejected, after confirmation, the express delivery person will take the express delivery back to the warehouse for scanning. Generally, it can be sent out from the outlet along with the express delivery to the same destination on the same day.

2. As for when the sender will receive the rejected express delivery, it depends on the logistics dynamics of the express delivery. Sometimes the rejected express delivery will also be different due to the attitude and choice of the sender. Processing methods.

3. When the recipient refuses to accept the express delivery, the general express delivery network will contact the sender and ask the sender whether the rejected express delivery should be returned or handled by itself. There is an issue of bearing the express delivery costs. , the sender requests a return, and the return express fee will be borne by the sender; if the sender does not request a return, the express shipment will be handled by the express delivery outlet itself.

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Extended information

Policies and measures

Express delivery safety

1. On September 30, 2015, 17 package explosions occurred in Liucheng County, resulting in 7 deaths, 2 missing persons, and 51 others injured to varying degrees.

2. The repeated occurrence of express delivery explosions fully demonstrates that there are many safety hazards in the collection and delivery process of the express delivery industry. Express delivery companies need to increase unpacking inspections at the source of collection and delivery and increase safety precautions for express delivery and collection. .

New rules for signing

1. The national standard for "Express Service" that came into effect on May 1, 2012 clearly stopped the rule of "sign first and then inspect the goods". It has always been The behavior of "signing first and inspecting the goods later" criticized by consumers is expected to end.

2. The national standard for "Express Delivery Services" implemented on May 1, 2012 stipulates that when the courier company delivers the express package to the recipient, the recipient should be notified to accept the express package in person. For express shipments for payment collection, online shopping, TV shopping, mail order and other express shipments, the recipient can first accept the inner package and then sign for it.

3. During acceptance, the appearance and quantity of internal parts can be counted, but internal parts cannot be tried out or product function tested. This regulation means that express delivery companies will not have the right to require consumers to "sign first and then inspect the goods."

Delay claims

From May 1, 2012, a series of national standards for express delivery services were officially implemented. This standard stipulates that if the express delivery does not arrive within 3 days in the same city or 7 days in another place, it will be considered completely delayed, and you can claim compensation from the express delivery company.

Reference materials: /baike.baidu.com/item/E5BFABE98092/249416"target="_blank"gt; Baidu Encyclopedia-Express