Why do you need detail service?

The strength of detail lies in persistence, and the "attention to detail" of those successful enterprises can not be ignored. Nokia, Procter & Gamble, Wal-Mart and other world-renowned enterprises are all moving from intensive cultivation to glory. To make customers' service to businesses impeccable, we should pay attention to details and start from small things.

There is no end to service, and the details are reflected in the whole process of service, just like there is no "line" without "point".

Do a good job in detail service, always pay attention to customer satisfaction, and the operation will definitely change. Service-oriented enterprises, without too many technical barriers, can be invincible in the fierce market competition, often depending on whether their services can retain customers. The level of service often depends on whether the service details are excellent.

Although service-oriented enterprises have to ensure service quality through various means, including complaint mechanism, to make up for the lack of service, but especially some well-known enterprises, the service quality guarantee mechanism is more comprehensive and detailed. However, these mechanisms often seem to be somewhat inadequate in terms of service details, and what customers can feel is often a lot of details reflected in the process of employee service.

In the details of market service, corporate image and product promotion, enterprise spirit communication, management system implementation, work coordination and progress tracking, information collection and feedback, efficient communication between enterprises and markets, and headquarters' support and guarantee for markets at all levels. There can be no problems in any link. When communicating with the market, pay attention to all the details, remind and urge which ones need to be strengthened and which ones need to be revised.

Extended data:

We should learn to improve ourselves in details, and don't ignore things because they are too small. The sea is vast because the terrain is very low and many streams flow into it. In fact, many seemingly small things often affect the overall situation in the end. Pay attention to the accumulation of service knowledge and the cultivation of good habits, and learn to observe carefully at the same time. ?

All these require us to work hard on the details. Don't be discouraged by the little things you do. You know, even the smallest thing, as long as you persist in doing it well, you will achieve great success. Pay attention to details, learn to simplify complex things and do simple things over and over again. In fact, many successful people have cultivated their great courage in trivial matters.

To serve, we should not only have grand strategies and plans, but also pay attention to details and methods.

References:

Baidu encyclopedia-service wins in details and methods