How to solve the problem that the rookie station sends the wrong text message and causes things to be used by others?

The rookie station sent the wrong message, which led to something being used by others. The solution is.

1, you can tell the seller that the seller will contact the person at the rookie station. Because this is caused by the dereliction of duty of the rookie station, and the responsibility is not yours. The rookie station will solve it by itself. If you can't solve this matter satisfactorily, then you can choose a refund.

2. You can find a rookie station for compensation. Because the rookie station needs to say the mobile phone number and personal information when picking up the goods, if he can take it away, it means that the rookie station has not confirmed the personal information in place, and can make complaints and claims against the rookie station according to legal requirements.