What do you mean by OTC?

The bank prompts that the account has suspended counter trading, which means that the bank has frozen some functions of the bank card. In this case, if users want to handle business, they need to go to the counter of the bank, and other businesses cannot be carried out on mobile banking. Of course, if users want to lift the bank restrictions, they should bring their bank cards and ID cards to the bank counter to lift the restrictions. Only by lifting the restrictions on bank cards can the transaction proceed normally.

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There are three main reasons for off-exchange trading:

1) When the bank card is illegally traded, the issuing bank will suspend the counter transaction of the bank card;

2) The bank card has not been used for more than half a year, the ID card has expired, and the information in the system is incomplete, which will also cause the bank card to suspend counter trading;

3) This will also happen when the bank card registration information is changed.

Bank card suspension Bank card shows that the account has been suspended from OTC trading. Common reasons include: bank card violation, expired personal information, bank card registration change, etc.

The account has been suspended from over-the-counter trading, which means that the business of bank cards is restricted. All I have to do is take my ID card to the counter to lift the restrictions. There are many reasons for this restriction, for example, the card has not been used for more than half a year, the ID card has expired recently, and the information in the system is incomplete. As long as the cardholder goes to the counter or improves the information on the mobile banking, the restriction will be lifted.

The solution to account non-counter transaction suspension is as follows:

1) No transaction within 6 months after opening an account: The central bank stipulates that for an account with no transaction record within 6 months from the date of opening an account, the bank will suspend the counter business of the account, and the payment institution will suspend all business of the account and conduct classified management of individual accounts. In this case, you can take your ID card to the counter to lift the restrictions.

2) Incomplete or expired identity information: The basic information reserved by the bank mainly includes name, address and identity information. If the information is incomplete, does not match the real identity or the certificate is expired, it is likely that the bank will restrict the transaction. We can bring relevant documents to the bank to fill in the information. If the ID card has expired, we need to reissue it.

3) Accounts involved: Money laundering or financial fraud accounts that have been identified by public security organs cannot be dissolved in banks. We need to consult the relevant judicial authorities to understand the problems existing in our bank accounts. However, in view of this situation, there will be many telecom frauds, and they will claim that our account involves illegal operations such as money laundering, so we must be vigilant.