What should I do if I forget the password of Bank of Communications?

If you forget the password of mobile banking, you can report the loss of the password at the bank counter with your ID card and related documents (bank card, etc.). ).

You can call customer service hotline 95559 or credit card hotline 400-800-9888 to contact customer service staff.

Log in to the website, click the "Retrieve Password" option in the personal online banking interface, enter the bank card number corresponding to the online banking (confirm the correspondence), and click OK. Enter the personal information authentication interface, re-enter the bank card number, ID card information and transaction password of the bank card, click OK after input, and reset your online banking account password (the combination of numbers and letters makes the security factor higher and the property safer). At the same time, it will send an authentication message to the mobile phone bound with the bank card, enter the verification code (the mobile phone number must be the mobile phone bound with the bank card), and then click OK.