Received a text message after the car accident

After the vehicle is in danger, try to follow the following rules:

First, after the driver calls the customer service phone of the insurance company to report the case in time, the customer service staff of the insurance company will confirm the case type in time according to the customer's description of the case and guide the driver to carry out relevant operations to prevent missing the best processing time.

Second, reporting an accident in time can enable the insurance company to timely survey, quickly check the accident situation and confirm the loss amount, which is convenient for customers to follow up maintenance.

Third, according to the insurance contract, the customer should assist the insurance company to confirm the accident in time. Generally, the insurance company will stipulate in the insurance contract that the customer will report the accident within 48 hours after it happens. If you report the case over time, the scene of the accident will be destroyed, and the insurance company's verification of the accident will be affected, which may lead to refusal to pay compensation.

Fourthly, if a road traffic accident happens when the vehicle is driving in other places, you should inform the insurance company at the first time. You can call the insurance company to report the case and tell the insurance company your license plate number and the name of the insured. The other party entrusts a local company to carry out the survey and issue a survey report on its behalf, or the local branch of the insurance company visits and provides assistance.

Fifth, if the vehicle accident is caused by minor scratches, collisions and other problems, and the damage is not very serious, the vehicle itself can be insured in a 4S shop or repair shop, and the insurance company can be notified by telephone. After obtaining the consent of the insurance company, you can drive the vehicle back to the local area to make claims.

Sixth, after an accident, you can call the police in time and ask the police to help report the case to the insurance company.

Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.