Alipay sent a message these days: the balance failed to be transferred to Yu 'ebao. Please improve the information. What happened?

According to the Central Bank's Administrative Measures for Online Payment Services of Non-bank Payment Institutions, the real name of the payment account needs to be completed. At present, your account has not completed your identity information, that is, your real name has not been completed, so we will send you a short message to remind you to complete your identity information as soon as possible, so as not to affect your subsequent payment with the balance.