Why does the mobile phone crash when it receives a text message?

There are two possibilities in your situation:

The first one: your mobile phone is too old-fashioned or used for too long, which will cause you to crash when receiving short messages. There are only two solutions, as follows:

The first type: get a new mobile phone.

The second type: find a mobile phone master to repair it.

The second type: the parts in your mobile phone are broken. There is only one solution, that is, to find a mobile phone master to repair it.