Will Tenpay notify the frozen account by SMS in advance?

Tenpay will notify the frozen account by SMS in advance. Tenpay account freezing can be divided into three situations:

1. Because the system has detected that the account has security risks, in order to ensure the security of the account funds, it is temporarily frozen. Display your account login, transaction, etc. If the system detects that it is not operating by itself, it will temporarily freeze to protect the funds in the account;

2. The account was frozen due to complaints from others. If it is a misunderstanding, it is suggested to contact the other party actively and the two sides will negotiate to deal with it. The other party will cancel the complaint and apply for unfreezing the account.

3. Call Tenpay hotline to freeze voice self-service or apply for registration by providing ID number and name through "online question". If you need to unfreeze in the future, you can enter the online help page of Tenpay and upload the scanned ID card of registered Tenpay to unfreeze.

Operating environment: Tenpay version 1.3.5, mobile phone version: vivox27Andord5. 1.

I. Tenpay

Tenpay is an online payment platform officially launched by Tencent in September 2005. Its core business is to help both parties who conduct transactions on the Internet complete payment and collection. Committed to providing safe, convenient and professional online payment services for Internet users and enterprises.

2. The process of users using Tenpay to complete online transactions is as follows:

1. Online shoppers open their own online banking and have their own online banking accounts.

2. Buyers and sellers click on wallets to activate their Tenpay accounts.

The buyer recharges his Tenpay account. Transfer money from your online bank account to your Tenpay account.

4. The seller selects physical or virtual goods through the intermediary protection collection function, and truthfully fills in the name, amount, quantity and type of the goods and submits them. After submission, the system will notify the buyer to pay, and after the buyer pays, the system will notify the seller to deliver the goods.

5. Wait for the seller to deliver the goods. For physical objects, you can click "Transaction Management" to view the transaction status; Please check the email for virtual items, and the status is subject to the email.

6. Tenpay sends the delivery notice to the seller.

7. After receiving the notice, the seller shall deliver the goods according to the buyer's address.

8. After receiving the goods, the buyer logs in to Tenpay to confirm the receipt, and agrees that Tenpay will allocate funds to the seller.

9. Tenpay transfers the accounts payable frozen in the buyer's Tenpay account to the seller's Tenpay account.

10, the seller withdraws cash. The seller only needs to apply for a bank card with his own name, and the card without online banking can also withdraw cash. During this transaction, the services attached to Tenpay include the user's Tenpay account.