A hotline to solve people's problems

12345 generally refers to the public service platform built by local people's governments, which consists of telephone 12345, mayor's mailbox, SMS, mobile phone client, Weibo, WeChat, etc. Not just the phone 12345.

Hotline 12345 can improve the service level for the people, promote administration according to law, innovate social governance, and safeguard the legitimate rights and interests of natural persons, legal persons and other organizations. As for the hotline for people to complain, I think at present, if people really encounter problems, there may be two ways to ask for help. First, they can find the local TV station. Generally, TV stations have some programs, such as Help or, er, News Focus. They may all have some hotlines through which they can report to the media.