What is the cost of easy access?

About the cost Q: How is the hourly wage for renting a car calculated?

A: The basic cost of hourly rental is calculated according to the starting price, the duration of car use and the number of kilometers traveled. The specific cost depends on the different models selected by different cities. The high-speed fee, bridge crossing fee, parking fee, night service fee and long-distance service fee generated in the service process all require customers to pay extra. After the service, we will inform you of the specific cost details by SMS or prompt information. You can also check the payment details of the order on the mobile app or website.

Q: How is the charge for the shuttle service calculated?

Different cities have different bus service prices. Please pay attention to the specific price when placing an order (the website and App have service price details). Additional fees such as parking fees and highways generated by the shuttle service also need to be settled together with the order according to the actual amount.

Q: Can I pick up or get off the plane when booking services such as hourly or daily rental?

A: Of course, but we suggest that you reserve the shuttle bus service when you travel to and from the airport. The price is more favorable and the service is more professional.

Q: What is the "night service charge"?

A: There is an extra night service charge for cars between 23: 00 and 5: 00 the next day.

From September 20 14 14, the night service charges for economy, comfort, business and luxury are adjusted to 0.5 yuan/minute, of which Chengdu is 1.0 yuan/minute, and the highest night service charge is 40 yuan.

Q: How is the "long-distance service fee" calculated?

A: Every city has a free driving distance, and the distance is different. Beyond this distance, 50% of the mileage unit price will be charged as a long-distance service fee. Please pay attention to the fare estimation function before placing an order.

Q: What is the "high-speed fee"?

A: The expenses incurred by driving on expressways (including airport expressways) are collected by the local expressway management departments.

Q: What is a "parking fee"?

A: The parking fees incurred by drivers when they arrive at the appointed time or wait for passengers during the service period are charged according to the actual expenses.

Q: What is the "vehicle cleaning fee"?

A: If the vehicle is messy due to the user's vomiting and trampling when using the vehicle, the vehicle cleaning fee will be charged. Economy cars charge 50 yuan, comfortable cars 100 yuan, commercial cars and luxury cars 150 yuan, and luxury cars 200 yuan.

Q: How about the half-day rent?

A: The half-day car rental service fee means that depending on different cities, if the driving time is within 4 hours or 50 kilometers, you can easily buy it at the package price. If your trip is less than the included time and mileage, it will be paid according to the half-day rental package price; If your trip exceeds the included time or mileage, extra "overtime fee" and "extra kilometer fee" will be incurred. Overtime fee and over-kilometer fee shall be paid according to the overtime and over-kilometer price of this model; The high-speed fee, bridge crossing fee, parking fee, night service fee and long-distance service fee generated in the service process all require customers to pay extra.

Q: How is the daily rent calculated?

A: The daily rental service fee means that depending on different cities, if you use the car within 8 hours or within 100 km, you can easily get it at the same price. If your trip is less than the included time or mileage, it will be paid according to the daily rental package price; If your trip exceeds the included time or mileage, extra "overtime fee" and "extra kilometer fee" will be incurred. Overtime fee and over-kilometer fee shall be paid according to the overtime and over-kilometer price of this model; The high-speed fee, bridge crossing fee, parking fee, night service fee and long-distance service fee generated in the service process all require customers to pay extra.

Q: How to calculate the cost when canceling the order?

Answer: Please refer to the following rules for canceling orders in different car modes:

1. Cancellation rules for hourly rental, pick-up, on-call service, etc.: Cancel the order before the service starts without any charge.

2. Half-day rental and daily rental cancellation rules: cancel the order before 1 hour (including 1 hour) after the service starts, without any charge; Cancel the order within 1 hour after the service starts, and deduct the minimum consumption of the order, that is, all-inclusive.

3. Hotline service cancellation rules: If the user cancels the hotline one-way (round-trip) order within 4(8) hours before the service starts, the user's initial amount will be deducted;

On-call, rent orders by the hour, and wait for free at the appointed time after the driver arrives 10 minute. If the user doesn't use the car within 10 minutes and doesn't cancel the order voluntarily, and the driver and customer service can't contact the passengers, the order will be cancelled forcibly and the starting price will be deducted. Users who have not tied their cards or have insufficient balance will be frozen and automatically unfrozen after recharging or verifying their credit cards to make up the arrears.