How to inquire about the telephone charges of telecom?

The ways for telecom to inquire about telephone charges are offline business hall inquiry, direct dial to China Telecom, WeChat inquiry, SMS inquiry and client inquiry.

Offline business hall inquiry. You can ask the staff to help you see the online business hall.

Call China Telecom directly. Call China Telecom's self-help customer service hotline 1000 1 directly, and then press the corresponding number keys according to the voice prompt to insert your phone bill usage.

Wechat query. Enter the WeChat applet "China Telecom Business Hall", log in to your personal account, and you can view it at any time.

SMS inquiry. Edit the short message "10 1" and send it to "10000 1" to receive the short message notification of China Telecom's telephone bill.

Client query. Download and log in to China Telecom app, and click "Call Charge and Balance" on the query page to see your call charge.

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