Can I send a reminder on Taobao 1?

In general, it is not recommended to send the number "1" when urging payment on Taobao.

According to Baidu's experience, Taobao's reminder function is to remind buyers to complete the payment as soon as possible after the order is generated, so as to avoid the overtime cancellation of the order or affecting the seller's delivery. When using the reminder function, it is suggested to use polite and friendly language to explain why the buyer needs to complete the payment as soon as possible, such as "Hello, please complete the payment as soon as possible so that we can deliver the goods for you as soon as possible." Sending a simple number "1" may be misunderstood by buyers as urging or impatience, which may cause unnecessary disputes or a bad impression. Therefore, when using the reminder function, it is suggested to use appropriate language to ensure the effectiveness and friendliness of communication.

If you need to urge buyers to pay on Taobao, you can follow the following steps:

1. Log in to Taobao account and enter the "My Taobao" page.

2. On the "My Taobao" page, find the order for which you need dunning, and click the "Order Details" button.

3. On the "Order Details" page, find the "Remind Buyer to Pay" button and click it.

4. In the pop-up window, you can choose to send SMS or email to remind the buyer to pay.

5. If you choose to send SMS, please enter the mobile phone number of the buyer and click the "Send SMS" button. If you choose to send an email, please enter the email address of the buyer and click the "Send Email" button.