What if the payment pos machine swipes the card successfully but the money doesn't arrive?

Pay the door pos card not to pay, mainly consider the following circumstances:

Reason 1: Judge whether it is a unilateral account. The so-called unilateral account refers to the unsuccessful transaction. Although the customer received the debit message, the money will not be paid to the merchant, but will be returned to the cardholder by the bank. If the signal is terminated when the issuing bank gives feedback to UnionPay or UnionPay gives feedback to POS, POS will not be able to receive the feedback signal, but a debit message has been sent at this time, which will cause the cardholder to receive the message but POS has not signed the purchase order. At this time, it is necessary to correct the operation at the POS team leader, and the credit card amount will be returned to the cardholder, and then the credit card transaction can be carried out again.

Reason 2: The merchant did not receive the text message and thought that the settlement was unsuccessful. This situation is very common, but also some businesses.

Reason 3: The POS payment company did not post the settlement for the merchant, that is, the bank has settled the credit card payment to the payment company, and the payment company did not post the settlement for the merchant. Pay special attention to this point, this situation will only happen in the second payment company, and the first payment company will not happen, because it is supervised by the People's Bank of China and UnionPay. At this point, you need to ensure that your POS machine is the POS machine of Qing Er Payment Company. If there are other machines, I suggest you confirm them and use them carefully.

Reason 4: There is also a rare situation, that is, the funds have been settled to the customer, and the customer does not know that the payment company has settled for him because of replacing the settlement card or reporting the loss. Check the information of the settlement card and check whether the bank really did not receive the account.

Reason 5: There is another situation that can be ignored, that is, the payment company's settlement information is entered incorrectly, which will only happen at the first settlement. The payment company's money can't be transferred successfully due to the error in entering the settlement information.

You can see what kind of reason you belong to and find the reason to solve the problem as soon as possible.

If there is no problem, you should contact the staff who handled the pos machine for you at that time or pay the customer service fee as soon as possible.

Fulinmen customer service hotline: 400-607-8866, 400-678-5522.

Address: Floor 2, Building 4, South Zone, Tianhua Information Science Park, Longtian Road 195, Xuhui District, Shanghai.

Address of operation center: Floor A 10, Building 3, South Zone of Tianhua Information Science Park, Longtian Road 195, Xuhui District, Shanghai.

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