Hello, my mobile phone number is Gionee f 100. I can't hear the voice sent by qq and WeChat, but I can hear the voice sent by others.

It may be a permission problem, that is, your mobile phone is set with permission, and you can't let WeChat listen to voice.

The method of restoring the factory settings of Gionee mobile phone;

1, get the information in your mobile phone ready first? (SMS, contacts, downloaded applications, etc. ), and then please follow the following steps to restore the factory settings:

2, two ways:

(1) Turn on the phone, enter the phone settings-storage-menu, pull it to the bottom, and click Restore Factory Settings.

(2) Turn off the phone completely first, then press and hold the "Volume Down Key"+"Power Key" at the same time until the Hboot interface appears on the phone, then let go, press the "Restore Factory Settings" item on the volume selection page, and then press the "Power Key" to confirm that all data is cleared and restore the factory settings.

3. After restarting the phone, the phone will return to the factory settings.