Why can't I get electricity information? What happened?

If you are a power customer of Guangdong Power Grid Corporation,

1. If you have registered the mobile phone number to receive electricity bill short messages, I suggest you first check whether the security software in your mobile phone has set the interception for the power short message port. If so, please operate the mobile phone to unlock it.

2. If you don't register your mobile phone number to receive electricity bill short messages, you can pay attention to and bind the Notice Management of Personal Center of China Southern Power Grid 95598 Public Platform, click "+"to fill in the new contact information according to the prompts, and check "Subscribe to SMS bill notice" under the notification service column to submit.

You can find the user number on the electricity bill and invoice by binding the user number through the above channels.

I hope our answer is helpful to you.