What should I do if I don't receive a text message when I redeem my points for a recharge card?

If you haven't received the information about the prepaid card issued by the system when redeeming your points for prepaid cards, you can click integral mall > My Account > to make an order inquiry, and we will provide you with the online prepaid card history redeemed within six months from the date of successful redemption. Here you can know your redemption time, prepaid card number, password, activation period and recharge status of the card.