How to inquire about mortgage information

The specific ways to query mortgage information are as follows:

1. Bank official website: You can log in to official website, the loan bank, and enter your personal online banking account to inquire about your mortgage information, including loan balance, repayment date and repayment method.

2. Mobile Banking APP: If you have opened the mobile banking service, you can check your mortgage information through the mobile banking APP, including loan balance, repayment date and repayment method.

3. Bank Customer Service: You can call the customer service hotline of the loan bank, provide personal identification information and loan account number, and ask the customer service for your mortgage information, including loan balance, repayment date and repayment method.

4. Bank outlet: You can go to the outlet of the loan bank, provide personal identification information, loan account number and other information, and ask the bank teller about your mortgage information, including loan balance, repayment date and repayment method.

After the mortgage is paid off, you need to go through the following procedures:

1. Go to the loan bank to go through the formalities and get other warrants such as the real estate license, and the bank will affix the official seal to the other warrants;

2. If the real estate license has only one name, the property owner shall go to the real estate bureau for mortgage cancellation with his ID card, real estate license and other warrants. If there are multiple names on the real estate license, at least one property owner will bring the identity documents of other property owners to the site;

3. If you are insured with relevant insurance, go to the insurance company to handle the surrender procedures.

To sum up, different banks' mortgage inquiry methods may be different. Before the inquiry, you can inquire about the bank official website or consult the customer service of the bank, so as to understand the relevant inquiry methods and requirements more accurately.

Legal basis:

"People's Republic of China (PRC) City Real Estate Management Law" Article 32

When the real estate is transferred or mortgaged, the ownership of the house and the land use right within the scope occupied by the house are transferred and mortgaged at the same time.

Article 36

When real estate is transferred or mortgaged, the parties concerned shall register the ownership in accordance with the provisions of Chapter V of this Law.