Which department is responsible for supervision in the same city?

You can complain and report to the industrial and commercial department. If you are cheated on the 58 platform, or the rights and interests of consumers are infringed, you can complain to the industrial and commercial authorities. The complaint telephone number is 123 15. After the complaint, the industry and commerce department will investigate and mediate. If you can't handle it, you can also bring a lawsuit to the court for settlement.

According to the relevant regulations of the market supervision department on handling complaints and reports, complaints should be made to the market supervision department where the website platform is located. As the website operating company of 58 City is Beijing Hu Ba Information Technology Co., Ltd., it is suggested to call 0 10- 123 15 to report to Beijing Municipal Market Supervision Administration.

Complaint 58 You can contact customer service at the Help Center on the homepage to complain according to the steps.

What does the 58 platform specifically include?

1 Search for 58 cities on the search page, find official website, click to enter 58 cities, and then enter the account number and password to log in; 2(58 city) official website, click "Help Center" in the upper right corner of the page; 3 (Help Center) page, click the green button "Contact Customer Service" in the upper right corner, and the customer service will reply to your complaint within one working day; 4 complaints 3 steps. 1。 First of all, choose the problem you want to complain about and choose the classification; 52。 Describe your problem. Fill in the information number, specifically describe the problem you want to complain about, 65438 words +05-400 words, and then upload pictures, up to five pictures; 63。 The way to receive customer service reply. For the letter or short message in the station, enter the contact information of the complaint that you want to receive from the customer service, and then click "Submit Question". Complaint means that a person whose rights and interests have been infringed has the right to claim rights from the relevant state organs in view of the illegal and criminal facts that the relevant organizations have violated their legitimate rights and interests. The complainant is a person whose rights and interests have been infringed. Consumer's complaint refers to the behavior that consumers request the mediation of consumer rights protection organizations to safeguard their legitimate rights and interests after they have a consumer rights dispute with operators because of their daily consumption needs to buy or use goods or receive services.

Summarize the problem of accepting complaints and register for diversion. 123 15 after the service personnel understand the complaint process, the operator will input it into the administrative law enforcement system and then divert it to the relevant regulatory units. For example, urban and county-level industrial and commercial bureaus.

I hope the above content can help you. If in doubt, please consult a professional lawyer.

Legal basis:

Article 4 of the Interim Measures for Handling Complaints and Reports in Market Supervision and Management

The State Administration of Market Supervision is in charge of the handling of complaints and reports nationwide and guides the handling of complaints and reports by local market supervision and management departments.

Local market supervision and management departments at or above the county level shall be responsible for handling complaints and reports within their respective administrative areas.

Article 5

When handling complaints and reports, the market supervision and management department shall follow the principles of fairness and efficiency to ensure that the application basis is correct and the procedures are legal.

Article 6

Encourage the public and news media to conduct social supervision and public opinion supervision according to law on acts suspected of violating laws, regulations and rules on market supervision and management.

Encourage consumers to negotiate with operators to resolve consumer rights disputes through online consumer dispute resolution mechanisms, consumer rights protection service stations, green channels for consumer rights protection, and third-party dispute resolution mechanisms.

Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests

Disputes over consumers' rights and interests between consumers and business operators can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.

Article 6 of the Regulations on Administration for Industry and Commerce

The responsibilities of the industrial and commercial office include: (1) handling the preliminary registration, annual inspection and license change procedures of enterprises registered and managed by the district and county industrial and commercial bureaus within their jurisdiction, and supervising and managing enterprises approved and registered by the district and county industrial and commercial bureaus; (two) to manage the markets within their respective jurisdictions and supervise the trade and economic activities of the markets; (three) to supervise and inspect the conclusion and performance of economic contracts within the jurisdiction, and to mediate disputes over economic contracts; (4) Accepting, examining and reporting the applications for opening, changing and closing of individual industrial and commercial households within its jurisdiction, and supervising and managing the production and business activities of individual industrial and commercial households; (five) to guide enterprises, institutions and individual industrial and commercial households within their jurisdiction to apply for trademark registration correctly, and to supervise and manage their use of trademarks; (six) to supervise and manage the advertisements set up and posted within the jurisdiction; (seven) according to the provisions of the collection and payment of various industrial and commercial charges and fines; (eight) to publicize the laws, regulations and relevant policies on industrial and commercial administration; (nine) other administrative duties for industry and commerce as prescribed by laws and regulations.