Frequently asked questions about the use of SMS safe deposit box products

Q: What kind of messages will be stored in the SMS safe deposit box? A: After the SMS safe deposit box service is successfully opened, the messages you send and receive will be automatically saved in your outbox, and only messages sent by customers in Beijing can be saved.

Q: What is the capacity of the SMS safe deposit box? A: The capacity of the SMS safe deposit box is that each customer can store up to 20,000 SMS messages.

Q: What if the SMS safe is almost full? A: When the amount of messages stored by customers reaches 95%, 99% and 100% of the total space, the system will give a capacity alarm and send a reminder message to customers to remind users to log in to the website in time to delete messages. When the SMS safe deposit box is full, there will be no new SMS stored in the safe deposit box.

Q: How to manage and configure the business and check the messages saved in the SMS safe? A: Customers can log on to business websites through Web and wap, and can also configure business management and view messages in SMS safes through SMS companion clients. Customers can use the user name and password of Beijing Mobile Portal to log in to the business website.

Q: If I cancel the SMS safe deposit box service, can I still keep the stored SMS? A: After you cancel the SMS safe deposit box, the system will not keep your stored information, and you can't log in to the website again. Please export the stored information before canceling the SMS safe service.