The most effective complaint platform in Beijing

The most effective complaint platform in Beijing is 12345.

12345

12345 government service hotline (hereinafter referred to as 12345 hotline) refers to the public service platform set up by the local municipal people's government, which consists of telephone 12345, mayor's mailbox, SMS, mobile phone client, Weibo, WeChat, etc. And provide "7×24 hours" all-weather manual service. Hotline 12345 can improve the service level for the people, promote administration according to law, innovate social governance, and safeguard the legitimate rights and interests of natural persons, legal persons and other organizations.

Personal recommendation

12345 is the service hotline for handling complaints immediately in Beijing. If you encounter related problems in your life, you can also call this hotline to solve them. It should be noted that you can dial normally during working hours from Monday to Friday. If you are on holidays, you may be completely blind. Therefore, before making a phone call, you must learn to arrange your time reasonably. Only in this way can you not affect your normal life. Moreover, Beijing 12345 has related WeChat applets, which is also to better build and improve the message board of local leaders' reports on People's Daily. If you encounter problems in your life, you can also leave a message through WeChat applet.

Hotline 12345 integrates the non-emergency government hotlines set up by all levels and departments, and provides services such as business inquiry, consultation, complaints, help-seeking, public services, opinions and suggestions collection, and public opinion surveys. According to the principle of "combined answer".

12345 hotline work accepts the legal supervision of deputies to the people's congresses at the corresponding levels and the democratic supervision of CPPCC members, and submits the operation of 12345 hotline and the handling of various departments as required, publicizes it to the public through appropriate means, and actively accepts social supervision; Comprehensive use of system supervision, written supervision, special supervision, instruction supervision and other ways to urge and urge the organizer to handle. Through all-round supervision and various forms of supervision, we urge all units to perform their duties conscientiously and ensure that the masses demand that "everything is echoed and everything is implemented".