China CITIC Bank. Why do online banking mobile phone real-name authentication send strange numbers?

It is because the mobile phone reservation number in the bank is wrong and needs to be modified. Modifying the mobile phone number can be divided into knowing the original mobile phone number and reserving a strange unknown number.

1. Online banking channel: log in to Certificate Online Banking (U Shield), and select Customer Service → cardholder information inquiry and modify to modify the mobile phone number, which will take effect in real time.

2. Telephone channel: You can call the customer service hotline at 400-889-5558, enter the information according to the prompts, and then transfer to manual service to apply for modification to the staff.

3. Counter of bank outlets: Bring your valid ID card, credit card and China CITIC Bank mobile phone, and you can modify it after filling in the application materials at the counter.

4. Log in to the bank official website or the personal system section of the mobile APP to modify the reserved mobile phone number. If you only modify the mobile phone number that receives SMS, you can generally modify online banking and APP. However, if you modify the reserved mobile phone number (the number that receives SMS verification code when paying for transfer), many banks are still not allowed to modify it and must go to the counter to handle it. Because it involves the security of the account.

5. Mobile banking: Users can modify the reserved mobile phone number of the bank through mobile banking, log in the personal account of mobile banking, inquire about the relevant information of their own bank, and modify the reserved mobile phone number according to the operation prompts.