After I clicked the "Package Usage Information Query" function in Tianyi client, I didn't receive the message window prompt of the information package. What happened?

Hello, first of all, thank you for your support to China Telecom. According to your description, I suggest you: 1. Please confirm whether the UIM card in the network card has enabled the SMS function (you can dial 10000 to enable it);

(2) The SMS inbox of UIM card on the network card is full. It is suggested that you insert the UIM card in the network card into your mobile phone and empty the SMS inbox.

(3) There is a problem with the SMS platform (you can call 10000 to handle it). The reply is for reference only. For details, please consult 10000 or visit the online business hall of Anhui Telecom.189.cn Anhui Telecom Love Home Package is on fire! As long as you spend 169 yuan every month, you can enjoy 50M fiber-optic broadband, 10G traffic, 1000 minutes of free calls and HD iTV 1. Please visit Anhui Telecom's online business hall for details.

I hope my answer will help you and be adopted by you!