What do you mean when you can't save attachments?

Hello, thank you for choosing Lenovo products.

What model of mobile phone do you have?

According to the description, the received recording file cannot be played and the attachment cannot be saved. It is recommended that you refer to the following troubleshooting steps:

1. Is the MMS attachment successfully downloaded? It is not ruled out that the file download is not completed due to poor network signal. It is recommended that you change the network environment, and you can also try it by comparing it with other surrounding users;

2. Please check whether the MMS automatic retrieval function in the SMS settings is turned on. , if it is not turned on, MMS cannot be downloaded by itself;

3. Please confirm whether the internal storage space of your phone is sufficient. MMS messages are stored in the internal storage space. If there is insufficient space, you will not be able to receive them normally. It is recommended that you Clean up the internal storage space and uninstall uncommon software installed in the internal storage space;

4. The above operation cannot improve the problem. It is recommended that you back up the body data and perform a factory reset operation to observe whether there is improvement.

If the problem still cannot be effectively solved, for your normal use in the future, it is recommended that you take the time to go to a nearby Lenovo authorized repair station for detailed inspection and treatment.

Official authorized repair site query: /lenovo/wsi/station/servicestation/default.aspx?intcmp=MIDH

Thank you for your support of Lenovo, and I wish you a happy life!