Which complaint does Wu De app fear most?

The app that takes things is most afraid of complaining to 123 15.

123 15 is a consumer complaint hotline managed by the State Administration for Industry and Commerce. It is also the most feared complaint phone call. When making a complaint, you should tell the facts, reasons and requirements of the complaint, as well as your name, telephone number and the information of the respondent.

123 15 complaint handling usually takes 5- 10 working days, but the longest one will not exceed 15 working days. If consumers want to speed up the processing, they can complain to the consumer association, the administrative department for industry and commerce or the Consumer Rights Protection Committee, and they can ask to see the processing results. 123 15 notification methods of processing results include telephone, SMS, WeChat, etc.

Complaining skills

For complainants, it is certainly more convenient to report complaints by telephone, but it also has many disadvantages. The administrative department shall register and circulate the report materials in written form. Recording your behavior by phone is certainly not as detailed as submitting written materials on the spot. When reporting complaints, try to leave evidence to prove the time and content of reporting. Submitting the report materials on the spot can better fix the evidence.

When reporting complaints, it is necessary to provide evidence as much as possible to facilitate the investigation and handling of relevant administrative departments. Because the administrative department's means of obtaining evidence is limited, some evidence is difficult to obtain afterwards, such as the promises and guarantees made by some unscrupulous merchants to trick you into spending, so it is very important for consumers to improve their vigilance and legal awareness and pay attention to collecting evidence in time when they are infringed.