I am a Taobao store owner, a new store. A customer bought something, but the courier company got it wrong for me and sent it to the wrong place without calling the recipient.

The current express delivery companies are really troublesome for us Taobao store owners. It often happens that items are damaged, lost, switched, or delivered to the wrong recipient. Otherwise, just find someone to sign for it, regardless of whether it is the recipient himself or not. As long as someone signs, it will be fine, even if you know that it is someone else who signed for it. The recipient is not notified in advance or even afterward, leaving the buyer waiting, which makes it very troublesome to handle rights protection in the end. Although I just opened a store, I encountered a lot of problems.

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