Why can't Samsung a7 mobile phone receive WeChat messages in standby mode?

It is recommended that you follow the following methods:

1. Edit a short message on your mobile phone and send yourself a try.

2. Try to change another SIM card to receive SMS.

3. Back up the data in the mobile phone (contacts, text messages, pictures, etc.). ), and then try to restore the factory settings (Settings-Reset/Privacy-Restore Factory Settings).

If all the above methods are ineffective, there may be something wrong with the internal program. I suggest you take the three-guarantee certificate of your mobile phone and send it to the nearest Samsung service center for engineers to check the machine.

For specific inquiries about the service center, please visit.

If you have any comments, suggestions and comments, please click: support.samsung.com.cn/survey.