How to complain if the nucleic acid test results can't come out?

Nucleic acid complaint telephone number 12345.

You can also call 12345 to complain if there is no result from the nucleic acid test. Anyone who missed the nucleic acid test can call 12345 to report it.

However, there were too many calls to 12345 during this period, and many people couldn't get through. Therefore, it is suggested that if there is no nucleic acid result for more than 24 hours, you should consult the relevant staff at the nucleic acid collection point first or wait patiently. Generally, there is no result for 48 hours, and the default is negative, and the data upload is slow.

Generally, people do nucleic acid testing in the hospital, and the results can be obtained in 4-6 hours at the earliest. If it is a large-scale nucleic acid detection, the time will be later, usually 48 hours. If you can't wait for the result for a long time, you can call 12345 to inquire. If you have health coding problems or community prevention and control management problems, you can call this hotline, which can alleviate people's anxiety.

12345 government service convenience hotline refers to the public service platform set up by local municipal people's governments, which consists of telephone 12345, mayor's mailbox, SMS, mobile phone client, Weibo, WeChat, etc., and provides "7×24 hours" all-weather manual service.

Hotline 12345 can improve the service level for the people, promote administration according to law, innovate social governance, and safeguard the legitimate rights and interests of natural persons, legal persons and other organizations.