How to return the Apple mobile phone bought by JD.COM? COM？

Log in to JD.COM Mall official website within 7 days after signing for the goods.

Go to My Account-Order Management-Operation-Click Return Confirmation to enter the page and select the goods to be returned.

If you have applied for a return, but need to cancel or modify the information of the returned goods, please log in to my account and enter the "self-service return" menu on the left for self-service cancellation.

After the self-service return is successful, it will be approved within one hour, and the goods can be sent back to JD.COM Mall. The specific address of JD.COM Mall will be sent to the mobile phone by SMS.

The process of applying for a seven-day unreasonable return in JD.COM is as follows.

Open JD.COM, log in with your account password, and then click on your order.

Click "Repair/Return" where you want to return the goods.

Click Apply.

After entering the return application page, select the service type as "Return", submit the quantity, describe the return problem, upload the product picture with problems, and submit it directly for approval if there are no problems.

After submitting the application, the staff will give you a reply within two to three working days, and you can check the return result in the "Repair" record.

You can send the goods back to JD.COM Mall, and the specific address of JD.COM Mall will be sent to your mobile phone by SMS.