Customer receives SMS reminder. Why didn't he see the email when he logged in 189?

The customer has received the SMS reminder, indicating that the customer has received the email. Advise the customer to check whether there is this email in other folders in the mailbox first. If there is no mail, please provide the details of the mail, such as time, subject, recipient and sender, so as to contact customer service for handling. Customer service 22 answers for you. Broadband service can self-help troubleshooting, which is simple and easy to operate. In addition, you can also handle work order inquiry, ITV troubleshooting, broadband application and password service, which is convenient and fast. For more functions, please pay attention to China Telecom's Guizhou customer service.