How to send an apology message to passengers?

First of all, I apologize and tell the flight attendants that they have just taken up their posts and are not very skilled in their business. I hope passengers will understand and ask for their forgiveness, and help them clean up the changed clothes in time.

Flight attendants should improve their self-control ability and find out the reasons in their own way. There are no unreasonable passengers, only inadequate services. If they meet unreasonable passengers, the flight attendants should be gentle, warm and kind, patiently listen to the impolite words of the guests and avoid quarreling with them.

Extended data

The image and etiquette of flight attendants are not only related to the image of airlines, but also represent the external image of the country and the nation.

1. Hairstyle: When the flight attendants wear uniforms, their hair should be neat, beautiful, generous, natural, uniform and carefully cared for. Hairstyles are mainly based on the standard hairstyles stipulated by the crew business, leaving no weird hairstyles.

2. Make-up: The stewardess must put on her work makeup and make-up when she is on duty, keep a good mental outlook, and keep her hands and nails neatly trimmed. Don't use unhealthy and bright lipstick, don't wear oversized accessories and fashion watches, and don't make up and embellish in front of passengers.