How to complain about Baidu Cool Account?

The following is for reference, hoping to help you;

First, you need to fill out this form and send it to.

gm@duoku.com

Hello, dear player:

Thanks for your support. Resetting the password involves the security of your account and belongs to the highest authority operation. In order to confirm the ownership of the account, please fill in the relevant information of the account carefully. After the information is verified, it will help you reset your password and send it to the email address you applied for. Please ensure the security of your email address. Check within 3-5 working days after application.

Precautions for password recovery:

1. Please fill in the corresponding account information according to the prompts. If you don't know the information, please fill in "Forgotten" directly. Please fill in as much information as possible to avoid secondary submission. The official will give you a reply according to the information you fill in.

2. Please fill in the information according to the sample form.

Sample form:

What a cool registered account you usually use when logging in.

Account registration time should be accurate to the month, such as "20 13-6".

The game area where the role is located, for example, fill in "Area 3" or the service name of a specific area.

Last login time The specific time of the last login.

The name of the character in the game. The name of your own character in the game.

Role grade

The occupation of the character, such as catwoman or ice soul.

Detailed recharge information: recharge method: the number and amount of the last three times, the number of successful Alipay transactions, the number of recharge cards, and other recharge methods, such as "Alipay recharge" and "recharge card recharge", such as "20 13-7-5 Alipay recharge 50 yuan". The payment method required is Alipay, and a prepaid card is required. If you can't find the recharge card number, you can provide the operator type, such as "Mobile" or "Unicom".

In-game players need to provide some specific package information, such as materials, equipment, titles and so on. The more detailed, the better (titles such as submarine conqueror and demon hunter).

Currency situation, such as: how many gold coins and how many magic crystals.

Problems to be solved: 1, applying for password recovery 2, applying for account recovery 3, unbinding the mobile phone (at the same time, the mobile phone number that needs to be newly bound must be indicated).

Contact information: mobile phone number or fixed telephone number

3. The password of each account is retrieved three times. Submitted for three times, the information is still incorrect, and no reply will be given. Please forgive me.

4. The email only replies to the processing result, and the approval is successful or failed. Please forgive me for not consulting by email and answering questions by email. Please read the instructions carefully and cherish every opportunity to submit.

(Please fill in your information in the following lines)

Game name:

1. What a cool registered account:

2. Time of account registration:

3. Last login time:

4. The game area where the character is located:

5. The name of the role in the game:

6. Role level:

7. Role occupation:

8. Recharge method:

9. Time and amount of the last three recharges:

10. Alipay successful transaction number (if the goods are paid by Alipay, you must fill in):

1 1. Prepaid card number:

12. Package:

13. Currency situation:

14. Contact information:

15. Problems to be solved (password recovery, mobile phone replacement and account recovery)

Customer service telephone number ...