Why doesn't the phone display records when making and answering calls? The message I received was a little open but gone, and I didn't see the message I sent.

Hello, I'm sorry for the inconvenience. According to your description, I suggest you try the following methods: 1, click Dial-Record, and then click Menu-View Method-Record All. Then call to see if the fault is eliminated. 2. Please back up your personal data, and then go to Settings-Privacy-Restore factory settings. If the above methods can't solve the problem, please bring your shopping invoice and warranty card to the local service center. The following link is for your reference:/support/location/supportservice.do? Page = service. Location and place. cid = cn _ PPC _ support _ repair net _ 120522

I hope the above will help you, and I wish you a happy life.