Deception means of Suning. com

1.20 16, in the early morning of August, 2009 1, grabbed the virtual price pre-sale of Applexr through Suning's official APP preheating link, and paid a deposit of 100 yuan. Results When Suning held an activity at 24: 00 a.m. on 8. 18, it showed that the amount to be paid was the same as the activity price on 8. 18. I don't think it is reasonable to set up the preheating link like this. Then I contacted the customer service staff and didn't get a specific reply, and told me that there would be a special customer service to deal with it tomorrow, so I didn't pay the rest for the time being. But Suning was bombarded by SMS every 10 and 20 minutes. From the reminder around 22 o'clock in the evening until August 18, I took the initiative to ask Suning customer service to respond, and it didn't stop until 22: 00 on August18. This way has a great influence on my life. China law has clearly stipulated that it is illegal to send commercial electronic information without the user's permission or request. "This violates the user's right to peace.

The Decision on Strengthening the Protection of Network Information issued by the National People's Congress Standing Committee (NPCSC) on February 28th, 20 12 stipulates that no organization or individual may send commercial electronic information to its fixed telephone, mobile phone or personal email address without the consent or request of the electronic information receiver, or the electronic information receiver explicitly refuses. The Regulations on the Management of Communication Short Message Service issued by the Ministry of Industry and Information Technology on May 28th, 20th1May also clearly stipulates that short message service providers and short message content providers shall not send commercial short messages to users without their consent or request.

? 2.2065438+On the morning of August 18, 2009, I opened the APP and received a cloud coupon with 388 for more than 3,000 purchases. At that time, it could be used directly, but after receiving a phone call from the customer service manager saying that he was willing to make up the difference in preheating price, he found that the use of cloud coupons was restricted when he bought it. The reply to me now is please buy according to the current page. (Coupon Click to use the product I selected on the page, but it just doesn't work. The same 8 18 self-operated store activities can be used in Huawei mobile phones. I have a screen recording. You can contact me if you need to provide it. Therefore, what the customer service manager said and the rules restricting the use of cloud volumes are not valid. Why is Suning's self-operated store system not recognized because of the wrong setting, but the customer pays the bill?

Up to now, the deposit of 100 has not been refunded.