The mobile phone number is suspended, and you can send and receive text messages, but you can't answer the phone and surf the Internet?

If your phone is suspended, please check the following:

1 This number has not been registered in the real-name registration system. According to the relevant government regulations, telecom users must register their true identity information. Those who fail to register within the time limit shall suspend their telecommunications services according to law. Please re-register their real names.

2 You can check the balance in advance. If the balance is insufficient, please recharge it in time to resume startup.

3. After payment, if the payment period has passed (the payment period of our company is from 5th to 25th) and the historical arrears have not been paid, the machine will stop, and the machine can be restarted after paying the arrears;

After payment, if the consumption exceeds personal credit in the current month, it will also stop, and it can be started by paying. If the monthly consumption is high, it is recommended to apply for adjusting the quota in the business hall;

5. Inquire whether to report the loss or stop the business, and you need to connect or reconnect to use it.

The above situation has not been solved, so you can contact manual customer service to handle it. Or go directly to the business hall with your ID card!