A woman's courier in Xuzhou was falsely claimed, but her mobile phone was destroyed. Why is the courier being impersonated?

The reason why the courier was impersonated was mainly because many staff members did not confirm the information, which was a work error. I believe many people have suffered the loss of being impersonated by courier. What should you do when this happens? Are you looking for a seller or a courier? It is really troublesome to be impersonated by a courier. If the staff can confirm the information to the other party when receiving the courier, this kind of thing can basically be avoided.

I. Staff error

More and more couriers are reluctant to deliver goods to their homes, and will choose to put them in designated places, such as security rooms or post offices. There are usually a lot of couriers here. The staff of the post office will give the courier directly to the other party after the other party gives the name, and will not confirm the information, which is why the courier will be impersonated. If the courier is placed in the security room, the security guard has no obligation to manage the courier. If the courier is not retrieved in time, it may be taken away by others. So after discovering that the courier has arrived at the designated place, you must go there as soon as possible to retrieve the courier.

Second, what should I do if the courier is impersonated?

If the courier is impersonated, you can find the seller first and ask the seller for compensation. After all, the seller has an unshirkable responsibility for the loss of goods in transit. You can also ask the courier for information and recover the lost courier, because the courier has the obligation to deliver the courier to the user. If things are expensive, you can also ask the courier company to bear the liability for compensation, or directly complain to the relevant departments about the courier company. This situation needs to be judged according to laws and regulations.

Many people find that the courier will suffer a dumb loss after being impersonated, thinking that the lost items are not valuable things, and it is better to have more than one thing. At all times, we should legally safeguard our rights and interests. In the case of fraudulent courier, both the seller and the courier company need to bear the liability for compensation, and the user should not bear the responsibility. No matter how much things are worth, express delivery is our own finance.