What if the information is not collected?

Solutions for incomplete information reception:

Solution 1: Please check whether the device has a signal. If there is no signal or the signal is weak, please move it outdoors or use it in a place with good signal.

Solution 2: Please check whether the information storage space is full. If the information storage space is full, please export the information and save and delete the information in the device.

Solution 3: Please check whether the equipment date and time are correct. If the device date and time are set incorrectly, the short message may be received normally, but it is not sorted correctly in the inbox.

Solution 4: If it is a holiday, the SMS center of the operator may be temporarily congested, please wait patiently;

Solution 5: To avoid setup problems caused by other programs, please restart the device and check it.