How do salespeople sell to strange customers and how do customers introduce them to me?

When faced with a strange customer, the salesperson can start selling in the following ways:

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Establish contact: First of all, we need to establish good contact with customers to understand their needs and purchase intentions. Preliminary communication can be made by telephone, email, social media, etc. And agree on the time and place of the next meeting.

Provide solutions: When meeting with customers, salespeople need to prepare introduction materials of related products or services, and provide corresponding solutions according to customers' needs. At the same time, we need to pay attention to language expression and image temperament to leave a good impression on customers.

Listen to customers' needs: Sales staff need to listen carefully to customers' needs and feedback, understand customers' pain points and concerns, and provide targeted suggestions and solutions. This can enhance customers' trust and satisfaction with products and services.

Facilitate the transaction: In the process of introducing products or services to customers, salespeople need to actively facilitate the transaction, such as guiding customers to fill in orders and sign contracts. At the same time, we should also pay attention to customers' reactions and emotions and flexibly adjust sales strategies.

In order to get customers to recommend, salespeople can adopt the following methods:

Provide quality service: provide quality after-sales service, solve problems for customers, let customers feel the care and support of enterprises, thus improving customer satisfaction and loyalty.

Establish a trust relationship: establish a good trust relationship with customers, and enhance the willingness to contact and cooperate through communication and joint problem solving. At the same time, we should also pay attention to protecting customers' information and rights, so as to avoid mistakes and damage customers' interests.

Incentive measures: after successful recommendation, customers can be given certain rewards or feedback, such as cash rewards, coupons, gifts, etc. To encourage customers to continue to recommend and cooperate.

Thank customers: After successful recommendation, express gratitude to customers in time and attach importance to their trust and support, which can enhance customers' sense of identity and loyalty to the enterprise, promote the spread of customers' word of mouth and enhance the corporate image.