How to report the loss of China Telecom mobile phone card?

1. Go to the local business hall of the service provider to reissue the card in time, without going through the formalities of reporting the loss.

2. If it is not convenient to replace the card immediately after the mobile phone is lost, you should report the loss to the local business hall of the service provider as soon as possible and apply for downtime in time.

3. When roaming zd loses its mobile phone in other places or at night, it can return to the customer service hotline of China Mobile to realize emergency stop.

After the loss of the mobile phone is reported, the user's mobile phone payment account is locked, and it is impossible to recharge, consume or withdraw cash. The balance remains unchanged after the card is reissued.

It can be reissued within 24 hours after the loss is reported, and the card replacement fee in 20 yuan is required.

The package fee or monthly rent charged in the month of loss reporting will not be refunded.

It can be reissued 180 days after the loss is reported. During this period, the mobile phone is in the state of downtime and number protection, and 5 yuan/monthly downtime and number protection fee will be charged from the next month after loss reporting.