My phone is broken, what should I do with the phone number in my phone?

If the phone cannot operate normally (such as the screen is damaged, cannot be turned on, etc.), you need to back up the data in the phone. We recommend that you refer to the following:

1. If the phone can be turned on normally, you You can download Samsung Kies software/S replacement assistant to back up contacts and other files through a computer (different models of mobile phones use different PC suites), or you can use other third-party mobile assistant software to try to back up.

2. If the phone cannot be turned on, please bring the purchase invoice and repair card to the nearest Samsung service center. An engineer will inspect the machine on site and determine whether the data can be backed up.