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How to cancel the preview of Samsung NOTE3 information on the desktop

Hello:

According to your description, I suggest you try the following methods:

1. It is recommended that you go to Info-Menu-Settings-Notification Info Settings-Preview Info-Close. Try to restart the phone after setting.

2. Do you have mobile phone security guard software or some third-party software programs installed in your mobile phone? If so, try uninstalling it.

3. It is recommended that you restore the factory settings of the machine, as follows: Settings-General-Reset-Restore the factory settings (however, since all the data in the mobile phone will be lost after the factory settings are restored, it is recommended that you back up important data such as phone books, videos and pictures in advance).

If there are still problems through the above methods, please bring the purchase invoice, maintenance card and machine to Samsung service center, and the engineer will check the machine and deal with it. Please click the following link to find out the specific location of Samsung Service Center:/support/location/supportservice.do? Page = service. Location and place. cid = cn _ PPC _ support _ service _ repair net _ 120522

Welcome to Samsung Digital Service Platform: /ask