What should I do if my Samsung smartphone cannot receive text messages?

The mobile phone cannot receive text messages. Common problems are as follows:

First: The mobile phone SMS center number is incorrect

Set the information center number path (Samsung S6 7.0 version as an example): Information-Menu key (three dots)-Settings-More Settings-SMS Settings-SMS Center.

On the standby page, click Information.

2. Click on the three dots in the upper right corner of the screen.

3. Select Settings.

4. Swipe up the screen and tap More Settings.

5. Select SMS settings.

6. Click SMS Center and fill in the information center number provided by the operator.

Tip: Due to the different networks of operators in various regions across the country, as well as the differences in some customized machines and Hong Kong banks, the SMS center numbers are very different. It is recommended to contact the local network operator. Confirm the correct SMS center number.

Take Beijing as an example: Beijing Mobile 8613800100500 Beijing Unicom 8613010112500

Note: The SMS center numbers of Telecom CDMA models are built-in and generally cannot be changed or set

Second: The signal in the situation is unstable or the setting is wrong.

The signal in the place is unstable, the network is temporarily missing, or it is affected by other aspects (magnetic field, tunnel, or other network blind spots), and there are also some closed places (elevators, subways, underground garages) , bathroom) this situation will also occur, which may also cause text messages to be temporarily unavailable or delayed.

It is recommended to move to an open area with no obstructions to check whether the signal is normal and whether mobile data is turned on normally. Pull down the top curtain and check whether the two-way arrow is green or blue. (Gray means it is not turned on)

Third: Cancel the SMS blacklist settings (some or some numbers cannot be received)

Cancel the blacklist number path (take Samsung S6 version 7.0 as an example ): Information - Menu key (three dots) - Settings - Block information - Blacklist - Press and hold to delete the number.

1. On the standby page, click Information.

2. Click on the three dots in the upper right corner of the screen.

3. Select Settings.

4. Click to block information.

5. Click Blacklist.

6. Press and hold the set blacklist number to delete it.

Fourth: Is the mobile phone storage space sufficient?

If it prompts that the memory is full, please optimize the mobile phone memory (such as deleting some text messages).

Fifth: Other situations

Try to "restart" the phone or restore the phone to factory settings after backing up data.

Tip: The above are some common troubleshooting methods for mobile phones that cannot receive text messages. If the problem still cannot be solved, it is recommended to send the phone to the nearest Samsung service center for inspection. Do not flash the phone yourself or change the software at will. version to avoid significant losses.